My connecting flight was announced it would board in 5 minutes and we all got up. I was so scared I wouldn’t get home that I was in tears by the time I boarded. You’d think they would be trained that sometimes traveling is stressful for customers, and being unkind doesn’t help. She printed me a boarding pass and scolded me “don’t get stressed out, everyone’s getting there at the same.” That’s 3 rude Southwest employees within 30 minutes. I had to go to the attendant and could no longer board with the A’s despite paying for business class. My bag left and I went to the gate with boarding pass in hand, but they would not let me board and said I hadn’t checked in. On my incoming trip, they printed your bag tag when you brought your bag to the counter. She printed it for me and told me I should’ve already printed it. When I went to check in my bag, the attendant scolded me that I had not printed a bag tag and told me “look at everyone else they have tags on their bags“ and I offered to leave the line and go to the kiosk and print it. I was assigned an A number, and downloaded my boarding passes to my phone for my flight as well as my connecting flight. I bought a ticket that says they would auto check in for me 24 hours ahead and got an email confirmation that I was checked in. I am grateful you service the needs of your customers where possible and being there to help. Thanks Southwest for being our No.1, Goto Airline Service. Four weeks later the college changes the date of graduation, and you are left with only 2-3 wks before the new graduation date, having to change all your plans! SW, has always helped us with unexpected changes w/o penalizing with outrageous fees for things we couldn’t prevent or needed to change. that student could have a date for you, so you purchase the tickets in advance in order to get the best pricing. Take a college student athlete graduating. They are a passenger friendly service with luggage + carryon, airfare + exchanges! They still put the passenger/customer needs a part of the equation when you are PLANNING a trip! Keyword here “planning.” Most of us don’t always know what outcomes of our trips may be. SW’s customer service has always been on point, helpful, and quick service-faster than most. Southwest is my Goto Airline! Southwest (SW) has been my Goto airlines for the past 14 years since my oldest daughter starting traveling for Debate competitions and my other children followed. You can then use those points to purchase more flights! Did you forget to add your Rapid Rewards® number during booking? – No worries, add it after booking your flight and earn points. Sign up for Rapid Rewards® and earn points on your flights. Use our app to quickly book all of your travel needs.
More of a rental car person? You can do that in the app, too.
Thanks to our partnership with Lyft®, you can now use the app to help you request a Lyft®! You’ll know key information like estimated time of arrival and estimated price before booking.
#Southwest airlines wifi plugins windows 10 full
2Due to licensing restrictions, on WiFi-enabled international flights free live TV and iHeartRadio may not be available for the full duration of flight.Ĭontact our Customer Representatives through Live Chat by scrolling down to Contact Us in the navigation drawer and then tap on “Chat.” Use the app to take you to our Inflight Entertainment Portal1 where you can watch free live TV2, listen to free music from iHeartRadio2, access free on-demand TV episodes, and view free movies.ġAvailable only on WiFi-enabled aircraft. Your unused Southwest® flight credit(s) will show in ‘My Account’, within ‘travel funds’ section. You can now use flight credits, Southwest LUV Vouchers, and gift cards when changing your flight in the app. Don’t forget to add your Mobile Boarding Passes to Apple Wallet!Īpple Pay® is now available as a payment option in the iOS app! This is an additional option to our other available payment methods - PayPal® or Credit/Debit Cards. Find the details you need quickly: Flight Number, Confirmation Number, Boarding Time, Tier Status, and TSA Pre-Check. Southwest passes have rich color and bold font, which makes seeing your Gate and Boarding Position very clear. Get mobile boarding passes for all passengers on your trip 24 hours in advance. Get the information you need right at your fingertips on the home screen - gate information, boarding position, flight status, and more.
Use Face ID® to make booking even faster! You can also store your credit cards. Plus, add extras like EarlyBird Check-In®.īook a trip in just a few quick taps.
0 kommentar(er)
